Order Management Timeline
We would like to start with thanking you for placing an order through our website.
Here is a quick reference guide around timelines and also some handy tips when you receive your order from us.
- If you have opted in for delivery, your order is generally processed within 48 hours and picked up by couriers. From that point please allow up to 7 business days (depending on your distance from Sydney) for the order to be delivered
- If you have ordered number plates or mini licences, they will get posted to you directly from our supplier. Please allow up to 2 weeks for that process.
- For all pick up orders from our depot location other than Sydney please allow up to 5 business days and confirmation email before attempting to pick up.
*** Please note these timelines apply to products purchased from our “In-Stock” models. If you have purchased a pre order product, the above timelines apply from the point when we receive the stock. ***
MRL Logistics is the courier that handles our shipment. Once the order leaves our warehouse you will receive an email directly from them with an online tracking number which you can attempt to track on MRL Logistics Website (click here).